Wiki Page, Multicultural Diversity in the Workplace for the Tourism Professional: 6.3 Topic 2 Cross-culturalism as Workforce Opportunities and Challenges -2

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2021-08-30T22:16:43+08:00

Cross-culturalism as Workforce Opportunities and Challenges

Managing people efficiently is undeniably significant in the success of every organization. The company’s most sustainable competitive advantage is its ideal cultural norms and symbiotic relationship among its members. Competent human resource management includes the proper and humane mechanism to empower the competencies and manage the psychology of the people who work for them. The employee’s competencies and psychology determine the profitability, customer satisfaction and many other mandatory measures of organizational effectiveness.

To meet the challenges of managing people, involvement of everyone in the organization is necessary. Workplaces today consists of people who are diverse and unique in their race, religion & culture, language, gender, age & education and the like. The existence of a diversity in cultural workforce in many organizations lead to significant changes to some human resource management policies.

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Cultural diversity is a universal term used in reference to varying differences in race, religion & culture, language, gender, age and education, abilities, interests and opinions and expectations as well. Cultural diversity of a company has a continuing effects on the way its organizational messages are controlled, collected, disseminated and interpreted. A multicultural workforce management approach must be systematized to optimize the organizational features and activities in connection with key discrete aspects of individual’s unique culture and characteristics. This will result to effective communication which is highly sensitive to the people’s cultural differences.

Effective human resource management encompasses all the activities that organizations use to improve the skills, behavior and motivations of all the people who work under them regardless of religion, gender, religion, races and physical attributes. As employee skills, attitudes and motivations affect profitability, customer satisfaction and a host of other mandatory organizational effectiveness measures, human resource management is an important strategic issue. It is important that everyone in the organization is doing well. To meet the challenge of effectively guiding people, all stakeholders in the organization are involved.

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